Privacy Policy – Kansas Appliance Service

Thank you for visiting the Kansas Appliance Service website. Your privacy is very important to us, and we are committed to protecting your personal information. This privacy policy details how Kansas Appliance Service (referred to as we, us, or our) collects, uses, shares, and safeguards your information when you visit our website or use our call request features. By accessing our website, contacting us directly via phone, or submitting your information via our online service request form, you expressly consent and agree to the terms outlined in this policy.

Information We Collect

We primarily collect personal information voluntarily provided by you when you contact us directly or submit inquiries through our call request form. This typically includes identifiable data such as your name, phone number, email address, physical address, appliance details and the nature of the service request. Please note that, because our website is informational and we do not process financial transactions or payments online, we will not collect or request any financial information, credit card details, or any other sensitive financial data.

Use of Your Information

Kansas Appliance Service uses the information you provide primarily for contacting you to discuss your service requests, respond effectively to inquiries, schedule appointments, and perform appliance repair or service tasks. We may also utilize the information for internal administrative purposes, such as improving customer service, conducting service quality evaluations, website analytics, and operational improvements.

Consent to Contact You

By submitting your contact information to us through the service request form or providing your information directly via telephone, you expressly consent and agree to allow us and our partners to contact you via phone, email, or text messages for the express purpose of communicating with you regarding your service request or potential scheduling of appliance service or repair.

Sharing Your Information with Trusted Partners

We sometimes collaborate with trusted third-party partners and service providers who assist us in delivering appliance repair and service requests, scheduling appointments, or performing specialized service tasks. By contacting us or submitting your request for service, you acknowledge and consent that your information may be shared with these trusted partners solely for operational and service-related purposes.

Non-Personal Browsing Data and Cookies

To enhance your browsing and user experience, we may utilize cookies, web beacons, or similar tracking technologies that collect non-personal, aggregate website usage data. These technologies provide information regarding website session lengths, pages visited, browser types, device types, and referring websites. Such data assists us in improving our website’s navigability, functionality, and performance. These cookies do not allow us to collect personally identifiable details or financial information.

No Liability for Third-Party Websites

Our website may contain links connecting users to third-party websites or resources. Please note that Kansas Appliance Service takes no responsibility for the privacy practices or content contained on third-party websites, and this privacy policy does not extend or apply to external websites. We strongly encourage reviewing the privacy policies of these external websites separately before providing personal information.

Your Agreement on Dispute Resolution and Limitation of Liability

Using our website or contacting us for service expressly signifies your agreement to waive the right to initiate lawsuits or take any form of legal action beyond direct negotiation in matters pertaining to any disputes arising from the use of our website or the services provided. You further acknowledge and agree that any maximum compensation claimable for disputes, even in case liability is established, will be strictly limited to the amount of $100 (one hundred dollars). Additionally, you agree that each party involved shall individually bear and assume responsibility for their own respective legal fees, attorney fees, court costs, or any related dispute resolution expenses.

Security of Your Information

Kansas Appliance Service takes reasonable precautions and employs appropriate technical and administrative measures designed to secure your information against unauthorized access, alteration, disclosure, misuse, or destruction. However, please keep in mind that no electronic data transmission or storage can be entirely secure, and therefore we cannot guarantee absolute security of your data.

Your Control and Opt-Out

You retain complete control over any personal information you have provided to us. To request removal or changes to your personal information, or to opt-out from our communications, you should directly contact us via telephone at (816) 427-6051. Please note that opting out may affect our ability to deliver certain services promptly or effectively.

Policy Updates and Changes

Kansas Appliance Service reserves the right to update or modify this privacy policy at any time without prior notice, reflecting changing laws, regulations, or practices within our operations. We encourage that you periodically review this policy to stay informed about any updates or amendments. Your continued use of our website or our services constitutes ongoing agreement and acceptance of any updated privacy policy terms.

Contact Us with Questions

If you have questions or concerns regarding this privacy policy or believe we have not properly addressed privacy matters, please contact us directly via telephone at (816) 427-6051. We value your privacy and will address your queries thoroughly and respectfully.

This Privacy Policy is subject to and complies with applicable United States laws and regulations related to consumer data protection and privacy practices.